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Import & Syncing Data

Reconciling Transactions

Handling duplicate expenses (mobile only)

Last updated 6 months ago

  1. Tap the "Dashboard" tab

  2. Tap the "Potential Duplicates" section (only appears if duplicates are detected)

  3. Tap any of the transactions if desired (to see where they're from)

  4. Tap "Merge" or "Ignore"

What is a duplicate pair?

A duplicate pair consists of at least two transactions with the same date and total, within the 365 days. If one is detected, a "Potential Duplicates" section will appear in the "Dashboard" tab.

What transactions are considered as a duplicate?

  • Imported bank transactions ("New Transactions") & saved transactions ("Transactions" tab list)

  • Two saved transactions ("Transactions" tab list)

What combinations are not considered as a duplicate?

  • Two income transactions

  • Two bank transactions

  • Email transaction in review & saved transaction

  • Email transaction & bank transaction, both in review

  • Purposely duplicated transactions (via "Duplicate" button)

What happens when merging expenses?

When merging two expenses, the merged expense will take these values.

  • The first expense's vendor, category, and payment method

  • The most recent date

  • The highest total & tax

  • Combined reports, descriptions, and attached images

  • Bank transaction values will always take priority. However, you can tap and edit any value before completing the merge.

To manually merge two expenses:

  1. Tap the first expense to start merging ("Transactions" Tab)

  2. Tap the "Merge" button

  3. Select the second expense to merge with

  4. Make edits as needed

  5. Tap "Save" to confirm the merge

When you review a bank transaction (expenses only), the app automatically looks for a matching saved expense. A match happens when the date and total are the same, and the saved expense has a receipt attached.

If a match is found, you’ll see “Auto matched receipt” below the category. Saving the bank transaction will merge it with the saved expense. The transaction will use the following details from the saved expense: vendor, category, tax, reimbursable status, attached images, report, and notes (combined).

To unmatch the saved expense:

  1. Tap “Edit” next to “View Receipt”

  2. Tap “Unmatch Expense”

  3. Tap “Save”

I can't see any duplicate pairs

Generally, tapping the "Transactions" tab and then the "Dashboard" tab should refresh the detected duplicates. Other solutions involve force closing and opening the app. Or logging out and in to clear ignored duplicates.